Support
How can we help?
I’m on a property or marketing team
Account questions, reporting, launch planning, and content requests. Reach your customer success contact or email us and we’ll route it.
I’m a resident
Login issues, joining with your building code, reporting content, or account questions - we usually reply within one business day.
Common questions
How do residents join their building’s community?
I forgot my login or can’t get into the app.
How do I report a post or a neighbor?
How do property teams get reporting?
How do I change my account to a different property?
Still stuck? Send us a note.
We reply to every message, usually within one business day.